TK Elevator Universal Service platform ensures reliable accessibility to Thailand metro and railway systems

Düsseldorf (Germany), January 22, 2025 – TK Elevator (TKE), a global leader in vertical transportation and urban mobility, brings its industry-leading Universal Service platform to Thailand, aimed at enhancing the metro and railway systems in Bangkok. This comprehensive service solution offers OEM-level support for mobility equipment of all brands, enabling seamless and safe movement for people and businesses across the globe.

Since 2010, TKE has demonstrated a strong presence in Thailand’s metro projects through both new installations and service offerings. Currently, TKE provides maintenance service for over 740 units serving metro and railway locations in Bangkok, including elevators and escalators supplied and installed by TKE and third-party brands. One of the key highlights of these service contracts is their duration. The longest contract extends for 28 years, reflecting a strong confidence in TKE's outstanding service and quality.

“Universal Service is our answer to the growing service needs for mobility equipment in rapidly developing cities such as Bangkok,” said Jürgen Böhler, CEO Asia Pacific at TK Elevator. “Consolidating the service of mobility products from different periods and manufacturers helps our customers relieve administrative burden and achieve cost savings. With the engineering capabilities of our International Technical Service, we are the ideal partner for railway and metro operators worldwide.”

Mr. Surapong Laoha-Unya, Executive Director & Chief Executive Officer of BTS, said: “TK Elevator's proven track record and comprehensive capabilities have consistently ensured the safety and mobility of our passengers. With our shared vision for excellence, we are confident that partnering with TKE will provide us with the most synergistic benefits over the long term."

“We are proud of being trusted by our partners to service a large variety of equipment across different metro and railway stations,” said Chaironnarit Sawatlaor, Managing Director, Thailand at TK Elevator. “By providing world-class mobility solutions to residential, commercial and infrastructure projects, we are dedicated to keeping Thailand and its people moving safely.”

With a proven track record of supporting sizable metro and railway projects across Asia Pacific, including China, India, Australia and the Middle East, TKE stands out as a leader in the region’s transportation and infrastructure segment, poised to shape the future of urban mobility solutions in Thailand and beyond.

Any Brand, Any Place, Any Time: Universal Service by TK Elevator

Universal Service by TK Elevator is an industry-leading support platform offering proactive, flexible, and comprehensive elevator service coverage worldwide.

As an entrusted partner, with a global network of 25,000 highly trained technicians and over 1,000 service centers across 100+ countries, TKE ensures portfolio-wide uptime through a combination of remote and on-site support.

Third-party capabilities, powered by International Technical Services (ITS) in Dubai and globally, allow servicing any brand and various types of multi-brand vertical transportation equipment, such as elevators and escalators, to the highest industry standards. This ensures prompt assistance anywhere in the world. Throughout this process, TKE prioritizes personal safety and sustainability, minimizing environmental impact through equipment longevity and innovative logistics.

PRESS IMAGES
can be downloaded here. (Source: TK Elevator).

ABOUT TK ELEVATOR
TK Elevator (TKE) is a global leader in vertical transportation and urban mobility. We provide engineering that keeps the world moving, from design to installation and maintenance on any brand of elevators, escalators, walkways, lifts, passenger boarding bridges, stairlifts, platform lifts and home elevators – any place and any time. With our digital solutions like AGILE and the IoT platform, MAX, there are no longer any limits to urban mobility. TK Elevator became independent following its separation from the thyssenkrupp group in 2020. The company achieved sales of €9.3 billion in fiscal year 2023/2024. With around 50,000 employees, 25,000 service technicians and over 1,000 support centers globally, we are moved by what moves people. TKE – Move Beyond.