For suppliers

We at TK Elevator expect all suppliers to meet the highest expectations regarding sustainability, quality, pricing as well as contract and delivery performance. For any successful collaboration with our suppliers and service providers, it is essential that you provide high flexibility, customer orientation, and full transparency about process and system requirements.

To strategically selected suppliers, TK Elevator offers attractive business opportunities as well as the possibility to develop mutually beneficial pioneering technology. In addition, you can gain access to important expanding markets with strong, growing customer bases. In return, TK Elevator expects exceptional innovation in technologies and processes and the willingness to grow and expand in new ways in order to create cost and market advantages for us and for our customers.

Our procurement is digital

As we are digitalizing our business processes, TK Elevator is using the SAP Ariba procurement system. For you as a supplier, this means: In order to simplify and digitalize processes, orders and invoices are processed online via the portal of the SAP Ariba network.

Find more information on how to register and what the advantages for you as a supplier are on the page, SAP Ariba Network-Registration.

The new process has three advantages for you as a supplier:

Digital cooperation with your customers

As a supplier registered in the SAP Ariba network, you gain access to the world's largest B2B marketplace, which has already been joined by millions of companies.

Transparent processes

You get transparency and constantly updated access to your orders and order changes without manual effort.

transparency and reliability — Transparency and reliability in receipt of payment

You know exactly when payments are received for which orders and services.

Cooperative partnership with our suppliers

We believe that an appreciative approach is the basis for a good and professional relationship. This is also reflected in our principles for responsible procurement.

Supplier qualification is a key component of supplier management at TK Elevator. Our goal is an optimal supplier selection based on our principles and guidelines, especially the TK Elevator Supplier Code of Conduct.

In addition to this minimum qualification, specific qualifications are required for certain business areas and product groups. The number and type of qualifications depend on the field of the suppliers’ business.

The qualification process is generally initiated by TK Elevator. You will receive an email to register in the SAP Ariba Network or, if you are already a registered SAP Ariba Network supplier, log in with your account and start the qualification process.

The registration is a technical prerequisite for the initiation of the qualification and thus for the foundation of the business partnership between your company and TK Elevator.

Independently from the TK Elevator invitation, you can register at the SAP Ariba Network anyway. In order to do so, please use the following link:

• SAP Ariba Network Supplier Registration

For more information on registering with the SAP Ariba Network, please refer to our FAQ.

Request for Proposal (RFP) process

To be able to participate in RFPs and eAuctions via the SAP Ariba network, you will have register. Registration is free for suppliers. If you need to follow the process, you will be prompted by email to register for RFPs and eAuctions via the SAP Ariba Network.

Digital supplier connection

As a supplier, you can choose between two types of connections. Your choice depends on the sales and transaction volume with TK Elevator and the degree of integration of the technical connection. See below for more information about the options.

Note: Not all option functions maybe available to suppliers with the TK Elevator digital platform, please contact pronetbuying@tkelevator.com for availability.

Full enabled supplier
Light enabled supplier

Access	Skip the emails. Receive and manage orders and invoices in one easy-to-use online dashboard. Includes access to past orders and invoices.
Company Profile	Set up a company profile to share with your customers including digital achievement badges to denote your capabilities on Ariba Network.
Order	Transact documents with your customer such as orders, full and partial order confirmation, advance ship notices (ASN), and service entry sheets (SES). Convert orders into an e-invoice with the click of a button. Create non-PO invoices and credit memos. Support for all document types including Supply Chain Collaboration like consignment or forecast collaboration, or schedule agreement releases orders, payment collaboration and more if used by your customer.
Catalogs	Publish eCommerce catalogs which detail your products and services and improves order accuracy.
Invoice	View and manage online an unlimited number of invoices from one single outbox with easy access from any browser.
Legal Archive	Get long-term invoice archiving for global compliance (Regional restrictions apply). Capability to mass download invoices for local archiving.
SAP Ariba Support	Get support via phone, chat, or email. Direct access to enablement experts for onboarding assistance. Technical support for configuration and integration assistance.** Participate in online educational training courses on a wide range of topics including catalogs, cXML and integration.
Integration	Simplify your document processing by integrating directly with your backend systems through cXML, EDI, or CSV files. Leverage integration adaptors** and deployment services to connect to supported versions of Sage, Peachtree Sage, and Intuit QuickBooks account systems.
Reporting	Create and export reports that track orders, invoices and other document types.
Customer Relationships *	Unlimited
Multi users	Create user accounts with permissions for different roles in your company.
Mobile App	SAP Ariba Supplier mobile app to access your account, anywhere, anytime.
Fees	Fees apply, see details.
A single supplier account cannot support customers on both the light account capability and full-account. Once you sign up for a full-use account, it applies to all your customer relationships on Ariba Network. * Some functionality only applies to higher-level Ariba Network subscriptions. See complete details. ***Functionality may vary based on region and what your customer has chosen to support.

Access	Access light account using emails and notices sent by your customer or Ariba Network. Retain email communications to respond to requests.
Company Profile	Set up a company profile to share with your customers including digital achievement badges to denote your capabilities on Ariba Network.
Order	Transact documents with your customer such as orders, full and partial order confirmation, advance ship notices (ASN), and service entry sheets (SES). Convert orders into an e-invoice with the click of a button. Create non-PO invoices and credit memos.
Catalogs	-
Invoice	-
Legal Archive	Email notification and online download provide access to invoices for your local archiving.
SAP Ariba Support	Online help center
Integration	-
Reporting	-
Customer Relationships *	Unlimited
Multi users	Create user accounts with permissions for different roles in your company.
Mobile App	SAP Ariba Supplier mobile app to access your account, anywhere, anytime.
Payment visibility and early payment	-
Fees	Free
A single supplier account cannot support customers on both the light account capability and full-account. Once you sign up for a full-use account, it applies to all your customer relationships on Ariba Network. * Some functionality only applies to higher-level Ariba Network subscriptions. See complete details. ***Functionality may vary based on region and what your customer has chosen to support.

FAQ

How do you register as a supplier for TK Elevator in the SAP Ariba Network?

(1) Inform and register

If you are invited to participate in an online auction or have been selected as a supplier, you will be contacted by e-mail and we will inform you through the links below about the SAP Ariba Network as well as the registration process. Go to the SAP Ariba Network homepage in your browser and log in to the network.

Links:

(2) Log in

If you have logged in via the SAP Ariba Network homepage you will receive a registration link from SAP Ariba and will be guided through the portal application step by step.

Detailed help and video tutorials for this process can be found at the SAP Ariba Supplier Support.

(3) Configure access

Open and configure your access. As an active supplier registered in SAP Ariba, you must accept the letter sent by TK Elevator to you establish a business relationship.
You will then receive the message that your access has been set up successfully and receive all necessary access data.

What is the process from order to invoice?

You will be able to process orders and invoices online in just five steps:

(1) Log in

Go to the SAP Ariba Network homepage in your browser and log in to the network. As an active supplier registered in SAP Ariba, you must accept the letter sent by TK Elevator to you to establish a business relationship. After that you only need username and password.

Links:

(2) Call order

In the inbox of the SAP Ariba website you will find the current orders, which you can download as pdf-documents. They correspond to the previously printed orders and replace them.

(3) Generate invoice

Click on "Create invoice" and select the standard invoice. The items as well as the addresses are copied into an invoice. Select the positions of the orders you want to process and enter an invoice number. You can optionally adjust quantities, dates, etc. - the document is ready for dispatch.

(4) Review invoice

Does the invoice comply with the requirements of TK Elevator? This is automatically checked before the document is transferred from the SAP Ariba network to thyssenkrupp Elevator.

If an invoice deviates from the requirements (for example, if the VAT ID is missing or you have inadvertently duplicated an invoice reference), you will be promptly notified. This allows you to correct the bill without losing time.

(5) Send invoice

The invoice is finished and checked? Then you can send them to thyssenkrupp with a single click. It is automatically forwarded to the TK Elevator SAP system. A physical bill is no longer necessary.

What costs arise for the use of SAP Ariba Network?

The current data sheets for subscriptions and fees of the SAP Ariba Network can be found here: SAP Ariba: Subscriptions and Pricing.

How can I participate as a supplier in online auctions at TK Elevator?

If you have been qualified as a supplier for TK Elevator and are linked to TK Elevator via the SAP Ariba Network, you will be invited to participate in online auctions. Registration is free for suppliers.

Is there a separate contract between SAP Ariba and the supplier?

No. There is no separate contract. By registering and creating an SAP Ariba network account, the supplier accepts the terms of use, which are legally binding.

Do additional costs arise for the integration effort to the SAP Ariba Network?

No. The integration support and subsequent efforts are part of the subscription fees payi by suppliers.

How safe is the SAP Ariba network and what happens to my data?

In the SAP Ariba network, the data transfer is performed on the basis of a formal data processing contract to comply with the EU model clauses. The EU model clauses will be presented to the supplier during the registration process and can be accepted accordingly by the supplier on the SAP Ariba network. The SAP Ariba network is certified to the Service Organization Controls (SOC) certification standard (levels 1,2 and 3). SOC ensures the security, availability, integrity, confidentiality and privacy of services based on the internationally recognized standards ISAE 3402, SOC 1 (SSAE 16), SOC 2 and SOC 3.

I am already a member of the SAP Ariba Network. How do I connect my existing account to TK Elevator?

To connect your existing SAP Ariba Network account with a new customer, please go to https://service.ariba.com, log in with your user name and password and manage your customer relationships within SAP Ariba Network. For further questions, please refer to the Help Center.

I received an email with the request for qualification. What should I do now?

To start the qualification process, please click on the link in the received email, guiding you to the SAP Ariba Network. Log in or register to the SAP Ariba Network and follow the steps.

Why did I get the request to fill in multiple qualifications?

In addition to the minimum qualification (Supplier Code of Conduct), specific qualifications are required for certain business areas and product groups. The number and type of qualifications depend on the field of the suppliers’ business.

Does my company need to sign up for access to ISNetworld?

Yes, if your company provides on site services at any TK Elevator location and/or job site.

Please visit ISNetworld.com for more information or contact your PSM representative.

Local contacts

Procurement and supply management address

TK Elevator Corporation - Atlanta

788 Circle 75 Pkwy SE, Suite 500

Atlanta, GA 30339

TK Elevator Corporation - Memphis

9280 Crestwyn Hills Drive

Germantown, TN 38125

Head of Procurement and Supply Management